Last Updated: March 1, 2025
Introduction
RISEnHaul ("we," "our," or "us"), a division of R.I.S.E. Technologies, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect several types of information from and about users of our Service, including:
Personal Information
- Contact information (such as name, email address, mailing address, and phone number)
- Payment information (credit card details, billing address, and other financial information)
- Identity verification information (such as driver's license number, when required for transport services)
- Vehicle or equipment information (registration details, ownership documents, etc.)
- Communication records between you and RISEnHaul
Non-Personal Information
- Usage details (IP address, browser type, operating system)
- Website navigation and interaction patterns
- Device information (hardware model, operating system, unique device identifiers)
- Location data (if you grant permission)
How We Collect Information
We collect information in the following ways:
- Direct collection: Information you provide to us when registering on our website, placing an order, filling out forms, or communicating with us.
- Automated technologies: When you visit our website, we may use cookies, web beacons, and other tracking technologies to collect usage information.
- Third parties: We may receive information about you from business partners, service providers, and other third parties.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Verifying identity for secure transactions
- Coordinating vehicle and equipment transport
- Communicating with you about services, updates, and promotional offers
- Monitoring and analyzing usage patterns and trends
- Protecting against fraudulent, unauthorized, or illegal activity
- Fulfilling any other purpose for which you provide the information
Disclosure of Your Information
We may disclose personal information that we collect or that you provide:
- To service providers: We may share your information with contractors, service providers, and other third parties we use to support our business (such as transport providers, payment processors, etc.).
- For business transfers: If RISEnHaul is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- For legal purposes: We may disclose your information to comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To protect rights and safety: If we believe disclosure is necessary to protect the rights, property, or safety of RISEnHaul, our customers, or others.
- With your consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We implement reasonable security measures designed to protect your personal information from accidental loss and from unauthorized access, use, or disclosure. These include:
- Encryption of sensitive information
- Secure server infrastructure
- Regular security assessments
- Access controls for our systems
However, please understand that no method of electronic storage or transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Choices About Your Information
You have certain choices regarding the personal information you provide to us:
- Updating your information: You can review and update your account information by logging into your account.
- Marketing communications: You can opt-out of marketing emails by following the unsubscribe instructions in any marketing email we send.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies.
- Do Not Track: Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our website does not currently respond to "Do Not Track" signals.
California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our CCPA Privacy Notice.
Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by a notice on our website prior to the change becoming effective. Your continued use of our Services after we make changes is deemed to be acceptance of those changes.
Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@risenhaul.com
Phone: (848) 420-2828
Address: RISEnHaul Privacy Office, Florida, USA